Privacy Policy

Privacy Policy

Last Updated: September 1, 2026

At Tintinnabul, we value the privacy and trust of our visitors and customers. This Privacy Policy explains how we collect, use, disclose, and protect your Personally Identifiable Information (PII) when you visit our website, communicate with us, or make a purchase.

1. Information We Collect

We collect certain information in order to provide our services, process your purchases, and improve your shopping experience.

Information You Provide

When you place an order, create an account, subscribe to marketing communications, or contact our customer support team, we may collect information such as:

  • Name
  • Email address
  • Shipping and billing address
  • Phone number
  • Payment-related information

Automated Information

When you browse or interact with our website, certain technical information may be collected automatically, including:

  • IP address
  • Device and browser information
  • Website interaction and usage information collected through cookies and similar technologies

2. How We Use Your Information

We may use the information we collect for the following purposes:

  • Order Fulfillment: To process payments, fulfill orders, arrange shipping, and provide order confirmations and tracking information.
  • Customer Experience: To personalize your shopping experience and improve our website, products, and services.
  • Communication: To respond to customer inquiries and, where you have provided consent, send promotional communications about products, updates, or special offers.
  • Security: To identify, prevent, and address fraud, unauthorized activity, misuse, or other security concerns.

3. Data Protection & Security

We take reasonable measures to help protect the personal information entrusted to us.

  • Encryption: Payment information is transmitted using Secure Socket Layer (SSL) technology and is processed through secure payment service providers.
  • Access Control: Personal information is maintained on systems with access limited to authorized personnel and service providers who require it for legitimate business purposes.
  • Payment Card Information: Tintinnabul does not directly store full credit or debit card details on its own servers after a transaction has been completed.

4. Third-Party Disclosure

Tintinnabul does not sell, trade, or rent your personal information to third parties for their independent use.

We may share information with trusted service providers and business partners that assist us with operating our website, processing transactions, fulfilling orders, providing customer support, analyzing website performance, or delivering other services on our behalf.

These parties may access personal information only as necessary to provide their services and are expected to handle such information appropriately.

Advertising & Analytics Partners

We may use third-party advertising and analytics services that employ cookies, pixels, or similar technologies to understand website activity, measure performance, and provide relevant advertising.

These partners may include:

Information collected by these third parties is subject to their respective privacy policies. Depending on your location and available settings, you may be able to limit targeted advertising through your browser, device, or the applicable advertising platform.

5. Cookies Policy

We use cookies and similar technologies to support essential website functionality and improve your browsing and shopping experience.

Types of Cookies We Use

  • Strictly Necessary Cookies: These cookies support essential website functions such as shopping carts, checkout, and account features.
  • Analytics & Performance Cookies: These cookies help us understand how visitors use our website and allow us to improve performance and functionality.
  • Marketing Cookies: These cookies may be used by us or our advertising partners to measure campaigns and provide advertisements that may be more relevant to you.

For additional information about cookies used by Shopify, please visit:

https://www.shopify.com/legal/cookies

You can control or disable cookies through your browser settings. Please note that disabling certain cookies may affect the functionality or performance of our website.

6. Third-Party Links

Our website may contain links to websites, services, or resources operated by third parties.

These third-party websites maintain their own privacy policies and practices. Tintinnabul is not responsible for the privacy practices, security, content, or operation of websites that we do not own or control.

We encourage you to review the privacy policy of any third-party website before providing personal information.

7. California Online Privacy Protection Act (CalOPPA)

In accordance with applicable requirements of the California Online Privacy Protection Act (CalOPPA), we provide the following:

  • Anonymous Browsing: Users may visit publicly accessible portions of our website without creating an account.
  • Privacy Policy Access: A link to this Privacy Policy is made available through our website.
  • Policy Updates: Changes to this Privacy Policy will be reflected on this page together with an updated revision date when appropriate.
  • Personal Information Requests: Users may contact us to request applicable corrections or updates to personal information associated with them.

Do Not Track Signals

Where supported and required by applicable law, we respond to recognized browser privacy signals and provide available controls concerning cookies and tracking technologies.

8. Children's Privacy (COPPA)

Our website and services are not directed toward children under the age of 13, and we do not knowingly collect or solicit personal information from children under 13.

If you believe that a child under the age of 13 has provided personal information to us, please contact us at support@tintinnabul.com. We will review the request and take appropriate steps to delete the information where required.

9. Fair Information Practices & Data Breach Notification

If we become aware of a data security incident involving personal information, we will take reasonable steps to investigate, mitigate, and respond to the incident in accordance with applicable laws.

Where notification is legally required, appropriate measures may include:

  • Email Notification: Notifying affected users by email within 7 business days where such notification is required and appropriate.
  • Website Notification: Posting an appropriate notice on our website within 7 business days where required and applicable.

10. CAN-SPAM Act Compliance

We may collect and use email addresses for purposes including:

  • Processing and fulfilling orders
  • Sending order confirmations, shipping information, and other transaction-related updates
  • Sending marketing communications where you have opted in to receive them

For marketing communications, we aim to comply with applicable CAN-SPAM requirements.

  • Accurate Information: We do not intentionally use deceptive sender information or misleading subject lines.
  • Unsubscribe Option: Marketing emails include a method for recipients to unsubscribe from future promotional communications.
  • Unsubscribe Requests: Valid unsubscribe requests are processed within the time required by applicable law.

You may unsubscribe from promotional emails at any time by using the “unsubscribe” link included in our marketing communications.

Please note that even if you unsubscribe from marketing emails, we may still send transactional or service-related communications concerning your orders, account, or customer service requests.

11. Contact Us

If you have questions about this Privacy Policy or how your personal information is handled, please contact us:

Email:
support@tintinnabul.com

Phone:
+1 315 941 2707

Customer Service Hours:
Monday to Friday, 9:00 AM – 5:00 PM (GMT-8)

Company Name:
Baohua Eternity INC

Company Address:
1642 Damson St, Pueblo, CO, 81001, USA